Last Updated: January 1, 2026
Welcome to Synglee. Your privacy is critically important to us. This Privacy Policy outlines how Synglee Inc. (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use our mobile application, website, and related services (collectively, the “Service”).
1. Information We Collect
We collect information you provide directly to us, information we collect automatically when you use the Service, and information from third parties.
- Account Information: When you create an account, we collect your name, email address, phone number, date of birth, gender, and password.
- Profile Information: To use our matchmaking features, you provide additional details such as photos, voice prompts, sexual orientation, location, interests, and lifestyle choices.
- Communications: We collect information when you communicate with other users (messages) or contact our support team. These are encrypted but processed by our automated safety systems.
- Usage Data: We automatically collect data about your activity on the Service, such as how you interact with other users (e.g., likes, skips, matches), access times, and pages viewed.
- Device and Location Information: We collect your device’s IP address, operating system, and unique device identifiers. With your permission, we collect precise geolocation data to show you nearby matches.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our Service and matchmaking algorithm.
- To personalize your experience and recommend compatible matches.
- To verify your identity and ensure the safety of our community (e.g., photo verification).
- To analyze usage trends and improve the Service’s functionality and user interface.
- To communicate with you regarding updates, security alerts, and promotional offers (which you can opt out of).
- To detect, prevent, and address fraud, harassment, or other illegal activities.
3. How We Share Information
We respect your privacy and only share your information in the following circumstances:
- With Other Users: The profile information you provide is shared with other users to facilitate matchmaking.
- With Service Providers: We share data with trusted third-party vendors who perform services on our behalf, such as cloud hosting, analytics, and customer support.
- For Legal Reasons: We may disclose information if required by law, subpoena, or if we reasonably believe it is necessary to protect the rights, property, or safety of Synglee, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
4. Your Rights and Choices
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You can manage most of your profile information directly within the app settings. You can also request complete account deletion at any time. To exercise other rights, please contact our privacy team.
5. Data Security
We implement industry-standard security measures, including encryption and secure server hosting, to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Service is strictly limited to individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal data, we will take steps to delete such information immediately.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the app or website and updating the “Last Updated” date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at privacy@synglee.app or write to us at Synglee Inc., 123 Tech Boulevard, San Francisco, CA 94105.